I'm
sitting in a hotel lobby waiting for the shuttle to whisk me back
to the airport. Two young men, recent grads I think, are sitting a
few feet away engaged in a heated conversation. One says, "I
don't care, I'm not gonna play the politics.” The other adds,
"I know what you mean. That’s why I left my last job. I
hated the politics."
As
they count off a collection of "hypocrites, backstabbers and
suck ups" they have known, the airport van finally arrives.
On the way to my terminal, the van driver, a nice-enough guy,
tells me it's his last day -- turns out he "can't stand the
politics anymore.” I sure hope the pilot likes his job!
Since
the beginning of time, politics have been a part of every human
equation, even within families and friendships. Politics force us
to make choices about “the means" to "the end.”
Politics are the means; power is the end. But it is in the
workplace that politics find their most fertile breeding ground,
because the players all seek very similar ends -- personal
success, professional growth, financial security.
Many
people believe the end always justifies the means -- and they'll
do anything to win the prize -- while the rest of us wrestle with
the trade-offs. We view politics as conniving end-runs and
backroom deals perpetrated by power hungry self-promoters willing
to step on anyone to get ahead. We exempt ourselves from such
manipulative and underhanded behavior, instead holding our heads
high, turning the other cheek and, proudly, refusing to play.
So
why is it we become so resentful later when our careers begin to
stall?
Could
it be that by refusing to play, we are able to avoid conflict that
might compromise our principles and integrity? This is akin to
"taking our ball and going home!” We gain a temporary
reprieve, but the challenge still remains. And in the process, we
may be perceived as someone lacking a critical career management
skill, untrustworthy of confidences and critical information and,
thus, unpromotable. Play
or not play, the game still goes on!
Politics
exist anytime two or more people work together. People don't
always behave in logical ways, but as human beings, they can be
counted on to behave in psychological ways. As such, issues of
ego, esteem and self-interest are ever present. What most of us
dismiss as "politics" involves some action or behavior,
often a misunderstanding or miscommunication. To successfully
navigate in the political arena, we need to accept that
"human behavior" is a critical variable in the workplace
and learn to interpret it appropriately.
Here
are a few pointers to help you improve your political instincts at
work:
Study
the human dynamics present in your workplace. Observe
managers, colleagues and staff -- who eats with whom? works out
together? commutes together? Read the body language of co-workers
as names and assignments are mentioned.
Cultivate
the grapevine. All information is not necessarily personal
gossip. Probably 80 percent of it is business-related. Gossip can
sometimes be an intentional leak by top management of information
we should know. Don’t believe everything you hear, but be alert
for rumors that may later become fact.
Learn
the organizational history. You can't easily build a future
without respecting the past. What happened before you came along?
Where are the bodies buried? Who are the survivors? How has the
structure shifted?
Build
critical relationships. Don’t waste time on your enemies;
spend your time making new friends. Find common ground with
others. Help others get what they want. Establish affiliations of
mutual advantage. In other words, surround your enemies with your
friends.
Listen
to conversations in the restrooms and break areas. This
informal listening will allow you to learn of birthdays,
anniversaries, promotions, co-workers' loss of loved ones and so
on, so you can take appropriate steps to acknowledge these events.
Communicate
selectively. Trade information when it's required, but don't
fan the flames of gossip with your opinions. If in doubt, remain
silent. And whatever you do, don't send email that may come back
to haunt you!
Link
your personal goals to the strategic goals of the organization.
Keep your employer's perspective in mind and do whatever you need
to do to advance your cause. Just make sure you don't deliberately
defame or injure another individual. Nobody wins unless everybody
wins.
This
may sound obvious, but if you behave decently, you'll avoid a lot
of the crap. Give
credit and recognition to others -- acknowledge the small stuff --
it doesn't cost you anything and always comes back. Don’t
oversell, just be natural. These subtle political tactics will
preserve your integrity. You’ll respect yourself -- now, and in
the morning.
Politics
can be, and often are, abused in the workplace, but they can also
be used to do great good. Even when you're out to get something
done, not to do someone in, you have to play politics. Political
savvy begets personal power. And as a career building tool,
personal power can be one of the surest roads to success.
©
2008, Career Planning and Management, Inc., Boston,
MA. All rights reserved.
